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Data Governance Policy

Last Updated: January 14, 2026

1. Introduction

Connect Cargo (P) Ltd. ("we," "our," or "us") is committed to maintaining the highest standards of data governance. This Data Governance Policy outlines our framework for managing, protecting, and ensuring the quality and integrity of data across our organization.

2. Purpose and Scope

This policy applies to all data collected, processed, stored, and managed by Connect Cargo, including but not limited to:

  • Customer data and information
  • Employee data
  • Business operational data
  • Third-party data
  • Analytics and tracking data

3. Data Governance Principles

Our data governance framework is built on the following principles:

  • Accountability: Clear ownership and responsibility for data management
  • Transparency: Open communication about data practices and policies
  • Integrity: Ensuring data accuracy, completeness, and reliability
  • Security: Protecting data from unauthorized access, use, or disclosure
  • Compliance: Adherence to applicable laws, regulations, and industry standards
  • Quality: Maintaining high standards of data quality and consistency

4. Data Classification

We classify data based on sensitivity and importance:

  • Public: Information that can be freely shared
  • Internal: Information for internal use only
  • Confidential: Sensitive information requiring restricted access
  • Restricted: Highly sensitive information with strict access controls

5. Data Stewardship

Data stewards are responsible for:

  • Defining data standards and quality metrics
  • Monitoring data quality and integrity
  • Ensuring compliance with policies and regulations
  • Managing data access and permissions
  • Overseeing data lifecycle management

6. Data Quality Management

We maintain data quality through:

  • Regular data quality assessments
  • Data validation and verification processes
  • Error detection and correction mechanisms
  • Data cleansing and standardization procedures
  • Continuous monitoring and improvement

7. Data Lifecycle Management

We manage data throughout its lifecycle:

  • Collection: Gathering data in accordance with our privacy policy
  • Storage: Secure storage with appropriate access controls
  • Processing: Using data for legitimate business purposes
  • Retention: Maintaining data for required periods as per legal and business needs
  • Disposal: Secure deletion or anonymization when no longer needed

8. Compliance and Monitoring

We regularly review and update our data governance practices to ensure compliance with:

  • Applicable data protection laws and regulations
  • Industry standards and best practices
  • Internal policies and procedures
  • Contractual obligations with clients and partners

9. Contact Information

For questions or concerns about our Data Governance Policy, please contact us at:

Email: it.dpsupport@connectcargo.com
Phone: +91(80) 4135 3500

10. Policy Updates

We reserve the right to update this Data Governance Policy from time to time. Any changes will be posted on this page with an updated revision date.