Data Privacy Policy
Last Updated: January 14, 2026
1. Introduction
Connect Cargo (P) Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name and contact information (email address, phone number, mailing address)
- Company name and job title
- Information provided in contact forms or inquiries
2.2 Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Website usage data and analytics (with your consent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and provide customer support
- To send you marketing communications (with your consent)
- To improve our website and services
- To analyze website usage and trends (with your consent)
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your browsing experience
- Analyze website traffic and usage patterns
- Remember your preferences
We use Google Analytics to analyze website usage. You can control cookie preferences through your browser settings or our privacy consent banner. For more information, please see our cookie policy.
5. Data Sharing and Disclosure
We may share your information with:
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at it.dpsupport@connectcargo.com. For more details, see our Rights for Users page.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.
12. Changes to This Policy
We may update this Data Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Data Privacy Policy or our privacy practices, please contact us:
Email: it.dpsupport@connectcargo.com
Phone: +91(80) 4135 3500
Address: Connect Cargo (P) Ltd., Bangalore, India
14. Grievance Redressal
If you have any grievances regarding our data privacy practices, please refer to our Grievance Redressal Mechanism page.